Success Stories
Privacy Policy
Jabnex Private Limited ("Jabnex", "we", "us", or "our"), incorporated under the Companies Act, 2013 and registered in India (GSTIN: 06AAHCJ2727P1Z5), is committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, share, and protect information about you when you visit our website at www.jabnex.com, use our services, or engage with us in any capacity, whether as a client, prospect, website visitor, or partner.
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
Who This Policy Applies To
This policy applies to:
Visitors to www.jabnex.com
Clients who engage Jabnex for any services (marketing, technology, automation, product development, or consulting)
Prospects and leads who submit forms, schedule calls, or communicate with us
Partners, vendors, and collaborators
Users of any Jabnex-developed SaaS products (including Alzy and Calvo), which may be governed by separate product-specific privacy policies in addition to this one
Information We Collect
Information You Provide Directly
Contact information: Name, email address, phone number, company name, designation
Project or brief information: Details you share via contact forms, calls, emails, or discovery sessions
Payment information: Billing name, address, and transaction details (we do not store full card numbers; payment processing is handled by PCI-DSS compliant third-party gateways)
Communications: Messages, emails, WhatsApp messages, and feedback you send us
Information Collected Automatically
When you visit our website, we automatically collect:
Device and browser information: IP address, browser type and version, operating system, screen resolution
Usage data: Pages visited, time spent, click paths, referral source, exit pages
Cookie data: See Section 8 (Cookies) for full details
Information from Third Parties
We may receive information about you from:
LinkedIn, Google, or Meta if you interact with our ads or pages
Analytics platforms (Google Analytics, Hotjar) integrated into our website
CRM systems used for client relationship management
Referral partners who introduce you to our services
How We Use Your Information
We use collected information for the following purposes:
Service Delivery To scope, plan, execute, and manage the services you've engaged us for — including marketing campaigns, tech builds, automation systems, and consulting engagements.
Communication To respond to your inquiries, send project updates, share deliverables, issue invoices, and follow up on ongoing engagements.
Marketing and Outreach To send relevant content, service updates, case studies, or offers to you — only where you have provided consent or have an existing business relationship with us. You can opt out at any time.
Analytics and Improvement To understand how our website is used, identify performance issues, and improve our content, UX, and service offerings.
Legal and Compliance To comply with applicable Indian laws including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (once applicable provisions are notified).
Fraud Prevention and Security To detect and prevent unauthorised access, fraudulent transactions, or abuse of our services.
Legal Basis for Processing
(For International Clients)
For clients and contacts based in the European Economic Area (EEA) or United Kingdom, we process personal data under the following lawful bases:
Contract: Processing necessary to fulfil a service agreement with you
Legitimate interests: Analytics, fraud prevention, improving our services — where these do not override your rights
Consent: For marketing communications and non-essential cookies
Legal obligation: Where required by applicable law
How We Share Your Information
We do not sell your personal information. We share it only in the following circumstances:
Service Providers We engage trusted third-party vendors who process data on our behalf, including:
Cloud hosting providers (AWS, Google Cloud, or equivalent)
Payment gateway providers (Razorpay, Stripe, or equivalent)
Email and communication platforms (Google Workspace, WhatsApp Business API)
CRM platforms (HubSpot, Zoho, or equivalent)
Analytics tools (Google Analytics, Meta Pixel)
Project management tools
All service providers are contractually required to protect your data and use it only for the purposes we specify.
Legal Requirements We may disclose your information if required by Indian law, court order, government authority, or in response to a lawful regulatory inquiry.
Business Transfer In the event of a merger, acquisition, or sale of Jabnex (or a portion of its assets), your information may be transferred to the successor entity. We will notify you via email or prominent website notice if this occurs and if your data will be subject to a different privacy policy.
With Your Consent In any other circumstances, we will obtain your explicit consent before sharing your personal information with third parties.
Data Retention
We retain your personal information for as long as necessary to:
Fulfil the purposes described in this policy
Comply with statutory requirements (e.g., GST records must be maintained for 8 years under Indian tax law)
Resolve disputes and enforce agreements
When data is no longer required, we securely delete or anonymise it.
Typical retention periods:
Active client data: Duration of engagement + 5 years
Prospect/lead data: 2 years from last interaction
Website analytics: 26 months (Google Analytics default)
Financial records: 8 years (as required under Indian tax regulations)
Cookies
Our website uses cookies and similar tracking technologies to enhance your experience and understand usage patterns.
Types of cookies we use:
You can control cookie preferences through your browser settings. For EU/UK visitors, we provide a cookie consent banner on first visit. Note that disabling certain cookies may affect website functionality.
To opt out of Google Analytics tracking specifically, you may use the Google Analytics Opt-out Browser Add-on.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:
SSL/TLS encryption for data in transit
Access controls and role-based permissions within our systems
Regular security reviews of third-party platforms we use
Staff awareness of data handling responsibilities
No method of transmission over the internet is 100% secure. While we take data security seriously and apply reasonable safeguards, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
For all users (India):
Right to access the personal data we hold about you
Right to correct inaccurate or incomplete information
Right to withdraw consent for marketing communications at any time
For EU/UK users (under GDPR/UK GDPR):
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing based on legitimate interests
Right to lodge a complaint with your supervisory authority
For users under India's DPDP Act (2023): Rights under the Digital Personal Data Protection Act will be honoured as notified provisions come into force.
To exercise any of these rights, contact us at: info@jabnex.com
We will respond to valid requests within 30 days. We may need to verify your identity before processing your request.
Children's Privacy
Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly. If you believe we have collected such data, contact us immediately at info@jabnex.com.
Links to Third-Party Websites
Our website may contain links to third-party websites, including client showcases, partner platforms, and tools we reference. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
International Data Transfers
Jabnex is based in India. If you are accessing our services from outside India, your data may be transferred to and processed in India. We take steps to ensure that such transfers comply with applicable data protection laws.
For clients based in the EEA or UK, we implement appropriate safeguards (such as Standard Contractual Clauses where applicable) for cross-border transfers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
Update the "Last Updated" date at the top of this page
Notify active clients via email where changes significantly affect how we use their data
We encourage you to review this policy periodically.
Contact
For any questions, concerns, or requests related to this Privacy Policy or your personal data:
Jabnex Private Limited ENKAY Tower, Phase V, Udyog Vihar, Sector 19 Gurugram, Haryana 122016, India
Email: info@jabnex.com Phone: +91 88375 68036 Website: www.jabnex.com
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana.
Success Stories
Refund & Cancellation Policy
At Jabnex Private Limited ("Jabnex", "we", "us"), we deliver custom digital services, including performance marketing, web and app development, AI automation, SaaS product development, and brand strategy.
Because our work is bespoke, time-bound, and resource-intensive from the moment an engagement begins, our refund and cancellation policy reflects the nature of professional services, not off-the-shelf software.
We are transparent about this from the start of every engagement. If you have questions about scope, payment terms, or what happens if things don't go as planned, ask us before signing. That conversation is free and always welcome.
Payment Terms
Standard Payment Structure
Unless a different arrangement is agreed in writing, all Jabnex engagements operate on the following payment structure:
50% advance (upfront): Due before project kickoff or before the first month of a retainer begins. Work does not commence until the advance is received.
50% on completion or milestone: Due as defined in the project scope document or Statement of Work (SOW), typically upon delivery of agreed deliverables, at the end of the retainer month, or at an agreed milestone checkpoint.
Retainer Services
For ongoing monthly retainers (marketing, SEO, automation management, etc.):
Payment is due at the beginning of each month
Work for that month does not commence until payment is received
No refunds are issued for retainer payments once the month has begun
Project-Based Services
For fixed-scope project engagements (web development, app builds, SaaS development, brand projects, etc.):
Payment milestones are defined in the project SOW
Each milestone payment unlocks the corresponding phase of work
Payments already made for completed phases are non-refundable
Refund Policy
Non-Refundable Situations
Refunds are not issued in the following situations:
a) Work Has Commenced Once Jabnex has begun work, including but not limited to discovery, strategy, design, development, campaign setup, or automation build, the advance or milestone payment for that phase is non-refundable. Time and resources are allocated to your project from day one.
b) Retainer Months in Progress Retainer payments cover a calendar month of ongoing work. No refunds are issued for partially used retainer months.
c) Change of Mind We do not issue refunds because you have decided to pause, deprioritise, or discontinue the engagement after work has begun, or because your internal priorities have shifted.
d) Results Not Meeting Expectations We set clear, measurable objectives in every SOW. However, digital marketing and technology outcomes are inherently influenced by external factors, market conditions, competition, platform algorithm changes, and client-side actions, that are outside our direct control. We do not offer refunds based on results not meeting subjective expectations where we have performed the agreed scope of work.
e) Client Delays Causing Project Slowdowns If a project timeline extends due to delays on the client's side (late feedback, delayed content or asset
Situations Where a Refund May Be Considered
Jabnex will consider a full or partial refund only in the following exceptional circumstances:
a) Project Cancelled Before Commencement If you cancel the engagement in writing before any work has begun and before any team resources have been allocated, the full advance payment will be refunded within 14 working days.
b) Jabnex is Unable to Deliver If Jabnex is unable to commence or complete agreed deliverables due to circumstances entirely on our side (not applicable where delays are caused by client non-cooperation), we will refund the proportion of fees paid that corresponds to undelivered work.
c) Duplicate Payment If a payment error results in a duplicate transaction, the duplicate amount will be refunded within 7 working days upon confirmation.
Cancellation Policy
Cancelling a Retainer
Client-initiated cancellation:
You may cancel a monthly retainer by providing 30 days' written notice (email to your dedicated account contact is sufficient)
All work and payments due within the notice period remain payable
No refund is issued for the current or notice-period month
Jabnex-initiated cancellation:
We reserve the right to terminate a retainer engagement with 30 days' written notice if the engagement is no longer viable, if client cooperation is insufficient to deliver results, or for any other operational reason
In such cases, we will refund any prepaid fees for work not yet commenced within the notice period
Cancelling a Project Engagement
Before kickoff:
Written cancellation before project kickoff and before resource allocation: full advance refunded within 14 working days
After kickoff, before first milestone:
A cancellation fee equal to the work completed to date (calculated at our standard hourly rate) will be deducted from the advance. The balance, if any, will be refunded within 14 working days.
After milestone 1 or later:
Payments made for completed milestones are non-refundable
Any partially completed milestone will be invoiced pro-rata for work completed
All deliverables and work files for completed and paid phases will be handed over to the client
Dispute Resolution
If you believe a charge has been applied in error, or if you have a concern about how your project was handled:
Step 1, Contact your account manager directly. Most billing concerns are resolved within 48 hours through direct conversation.
Step 2, Escalate to the founding team. Email info@jabnex.com with subject line "Billing Dispute, [Your Company Name]". We will respond within 3 business days.
Step 3, Formal dispute process. If a resolution cannot be reached, the matter will be addressed in accordance with the terms of your signed SOW/contract and, where applicable, under Indian arbitration law.
We do not participate in credit card chargebacks as a substitute for this process. Initiating a chargeback without first engaging our dispute resolution process will be treated as a breach of contract and may result in suspension of services.
Refund Processing
Approved refunds are processed as follows:
Original payment method: Refunds are returned to the same account or card used for the original transaction
Processing time: 7–14 working days, subject to payment gateway and bank processing timelines
Currency: Refunds are issued in the same currency as the original payment (INR for Indian clients)
Transaction fees: Payment gateway transaction fees (typically 2–3%) are non-refundable
Intellectual Property on Cancellation
Upon full payment of all invoiced amounts:
All completed deliverables are transferred to the client
Jabnex retains no licence to use client-specific work for commercial purposes without permission (we may showcase it as portfolio work unless you request otherwise in writing)
If a project is cancelled with outstanding payments:
Jabnex retains ownership of all work in progress and completed deliverables until the outstanding balance is settled in full
Changes to This Policy
We reserve the right to update this Refund & Cancellation Policy at any time. Changes will be effective upon posting to our website. Existing signed contracts and SOWs remain governed by the terms in effect at the time of signing.
Contact
For refund or cancellation requests, billing questions, or concerns:
Jabnex Private Limited ENKAY Tower, Phase V, Udyog Vihar, Sector 19 Gurugram, Haryana 122016, India
Email: info@jabnex.com Phone: +91 88375 68036 Website: www.jabnex.com
This policy is governed by the laws of India. Any unresolved disputes shall be subject to the exclusive jurisdiction of competent courts in Gurugram, Haryana.
Success Stories
Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of the website located at www.jabnex.com (the "Website") and any services provided by Jabnex Private Limited ("Jabnex", "we", "us", "our"), a company incorporated under the Companies Act, 2013, with its registered office at ENKAY Tower, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016, India (GSTIN: 06AAHCJ2727P1Z5).
By accessing our Website, submitting an inquiry, engaging our services, or entering into a service agreement with Jabnex, you ("Client", "you", "your") confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Refund & Cancellation Policy, all of which are incorporated herein by reference.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
If you do not agree to these Terms, you must not use our Website or engage our services.
Definitions
For the purposes of these Terms:
"Services" means any marketing, technology, automation, SaaS development, AI integration, branding, consulting, or any other professional services delivered by Jabnex
"Statement of Work" or "SOW" means any project brief, proposal, service agreement, or scope document agreed between Jabnex and the Client in writing
"Deliverables" means the specific outputs, files, campaigns, systems, or work products to be produced by Jabnex as described in an SOW
"Confidential Information" means any non-public information disclosed by either party in connection with the engagement, including business strategies, client data, technical specifications, pricing, and proprietary methods
"Intellectual Property" or "IP" means all creative works, inventions, code, designs, content, and proprietary systems, whether registered or unregistered
"Platform" means any third-party advertising, analytics, or technology platform used to deliver services (including Google Ads, Meta, LinkedIn, Razorpay, AWS, etc.)
Services
Nature of Services
Jabnex provides professional digital services on a project or retainer basis. All services are agreed upon and scoped through a written SOW or service agreement before commencement of work.
Service Commencement
Work begins only after: a) Both parties have agreed to the scope of work in writing (SOW, proposal, or email confirmation) b) The advance or upfront payment has been received by Jabnex in full c) The Client has provided all necessary access, assets, and information required to begin
Changes to Scope
Any changes to an agreed SOW must be requested in writing. Jabnex will evaluate the impact on timeline and cost and provide a change order before proceeding. Work on changed scope does not begin until the change order is approved and any additional payment due is received.
Requests made verbally (over call or WhatsApp) must be confirmed in writing within 24 hours to be considered binding on Jabnex.
Client Responsibilities
To enable Jabnex to deliver services effectively, you agree to:
Provide timely access to accounts, platforms, assets, and information as required
Designate a primary point of contact with authority to approve work
Review and provide feedback on deliverables within the timelines specified in the SOW (default: 5 business days unless otherwise agreed)
Ensure all content, materials, and information you provide to Jabnex are accurate, lawful, and not in violation of any third-party rights
Maintain active subscriptions or access to any tools, platforms, or licences required for service delivery (unless Jabnex has explicitly agreed to manage these)
Delays caused by the Client's failure to meet these responsibilities do not constitute grounds for refund or compensation.
Third-Party Platforms
Many Jabnex services involve third-party platforms (Google, Meta, LinkedIn, Razorpay, AWS, etc.). Jabnex is not responsible for:
Changes in third-party platform policies, algorithms, or fee structures
Platform downtime or technical failures outside our control
Account suspensions by third-party platforms resulting from the Client's prior actions or policy violations
Results that are materially affected by platform-level changes after campaign launch
Fees and Payment
Fees
All fees are as agreed in the applicable SOW or service agreement. Jabnex reserves the right to revise its standard rates with 30 days' written notice for ongoing retainers. Project-based fees are fixed at the time of agreement unless the scope changes.
Invoicing
Invoices are issued electronically. GST is applicable on all services at the rate prescribed by Indian tax law at the time of invoicing. Clients outside India may be exempt from Indian GST subject to applicable provisions — confirm this with us before your first invoice.
Payment Due Dates
All invoices are due within the timeline specified in the SOW or, where not specified, within 7 days of the invoice date.
Late Payment
Payments not received by the due date:
May attract a late fee of 2% per month (or part thereof) on the outstanding balance
May result in suspension of active services without notice until the overdue amount is cleared
Do not entitle the Client to any extension of agreed timelines
Taxes
The Client is responsible for all taxes applicable to the services in their jurisdiction. Jabnex is responsible for its own tax obligations in India. Withholding tax deductions (TDS), if applicable, must be accompanied by a TDS certificate within the required statutory timeframe.
Intellectual Property
Jabnex Retains Underlying IP
Jabnex retains ownership of:
Pre-existing tools, frameworks, methodologies, templates, and proprietary systems developed independently of any client engagement
Reusable code libraries, design systems, automation templates, and internal processes
Any learnings, anonymised data insights, or generalised methodologies arising from engagements
Jabnex may licence (not transfer) such underlying IP to the Client solely for use within the delivered project.
IP Withheld on Non-Payment
All intellectual property in work produced by Jabnex remains with Jabnex until full payment for that work is received. Unpaid work may not be used, published, deployed, or distributed.
Client's IP
Jabnex will handle all materials, data, brand assets, and content provided by the Client solely for the purpose of delivering agreed services. We will not use Client IP for any other purpose without written consent. All Client materials will be deleted or returned upon written request at the end of an engagement.
Portfolio Use
Jabnex reserves the right to reference completed work in our portfolio, case studies, and marketing materials (including website, LinkedIn, and pitch decks) unless you request otherwise in writing. We will not disclose confidential business metrics without your explicit approval.
Confidentiality
Mutual Confidentiality
Both Jabnex and the Client agree to:
Keep all Confidential Information disclosed during the engagement strictly confidential
Not disclose Confidential Information to any third party except as required to deliver the agreed services or as required by law
Use Confidential Information only for the purpose of the engagement
Apply at least the same level of care to protect the other party's confidential information as they apply to their own (and in no case less than reasonable care)
Exclusions
Confidentiality obligations do not apply to information that:
Is or becomes publicly available through no fault of the receiving party
Was already known to the receiving party before disclosure
Is independently developed by the receiving party without reference to Confidential Information
Is required to be disclosed by applicable law or court order (in which case the disclosing party will notify the other party promptly where legally permitted)
Duration
Confidentiality obligations survive termination of the engagement for a period of 3 years.
By Jabnex
Jabnex represents and warrants that:
We have the right and authority to enter into these Terms and deliver the agreed services
We will perform services with reasonable skill and care
Our services will not knowingly infringe the intellectual property rights of any third party
Representations and Warranties
By Jabnex
Jabnex represents and warrants that:
We have the right and authority to enter into these Terms and deliver the agreed services
We will perform services with reasonable skill and care
Our services will not knowingly infringe the intellectual property rights of any third party
By the Client
You represent and warrant that:
You have the right and authority to enter into these Terms and authorise Jabnex to access the accounts, platforms, and materials you provide
All content, assets, and information provided to Jabnex are accurate, lawful, and do not infringe any third-party rights
Your business and its products/services comply with applicable Indian and international laws
You will not use Jabnex's services to engage in any illegal, fraudulent, or harmful activity
Limitation of Liability
No Guarantee of Results
Digital marketing and technology outcomes depend on multiple variables outside Jabnex's direct control, including market conditions, competitor activity, platform algorithm changes, and user behaviour. Jabnex makes no guarantee of specific results (including but not limited to ROAS, cost-per-lead, organic rankings, app downloads, or revenue) unless explicitly committed to in writing in an SOW.
Limitation on Damages
To the maximum extent permitted by applicable law:
Jabnex's total liability to the Client for any claim arising from or related to these Terms or any SOW shall not exceed the total fees paid by the Client to Jabnex in the 3 months immediately preceding the event giving rise to the claim
Jabnex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption — even if we have been advised of the possibility of such damages
Force Majeure
Jabnex is not liable for failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, government actions, platform outages, pandemics, or internet infrastructure failures.
Indemnification
You agree to indemnify, defend, and hold harmless Jabnex, its directors, employees, and contractors from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:
Your breach of these Terms
Your use of Jabnex's services in violation of any applicable law
Any content, materials, or information you provided to Jabnex that infringes third-party rights
Any claim by a third party arising from your business operations
Term and Termination
Duration
These Terms remain in effect for the duration of any active service engagement and for the applicable post-engagement periods stated herein (e.g., confidentiality, IP transfer conditions).
Termination by Client
You may terminate a service engagement by providing written notice in accordance with the Refund & Cancellation Policy. All outstanding invoices for work completed to date become immediately due on termination notice.
Termination by Jabnex
Jabnex reserves the right to terminate any engagement immediately, without refund of advance payments, if:
The Client materially breaches these Terms and fails to remedy the breach within 5 business days of written notice
The Client's conduct poses legal, reputational, or ethical risk to Jabnex
The Client engages in fraudulent activity or misrepresentation
The Client fails to make payment within 14 days of a due date
Effect of Termination
Upon termination:
All outstanding balances become immediately due and payable
Jabnex will deliver all completed and paid-for deliverables within 10 business days
Jabnex will revoke access to any Client accounts managed on the Client's behalf and vice versa
Confidentiality obligations continue per Section 6
Non-Solicitation
During any active engagement and for 12 months following its conclusion, the Client agrees not to directly solicit, recruit, or hire any Jabnex employee, contractor, or team member who was involved in the delivery of services. This does not restrict Jabnex employees from independently approaching the Client.
Website Use
Permitted Use
You may use www.jabnex.com for lawful purposes only. You agree not to:
Use the Website in any way that violates Indian law or applicable international law
Attempt to gain unauthorised access to any part of the Website or its underlying systems
Transmit any unsolicited commercial communication through our Website
Reproduce, duplicate, copy, or exploit any portion of the Website without our written permission
Use automated tools (bots, scrapers) to extract data from the Website
Disclaimer of Website Warranties
The Website is provided on an "as is" and "as available" basis. Jabnex makes no warranties, express or implied, regarding the Website's availability, accuracy, fitness for purpose, or freedom from errors or viruses.
Website Changes
We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice.
Governing Law and Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Dispute Resolution — Negotiation First
In the event of any dispute, controversy, or claim arising from or related to these Terms or any service engagement, the parties shall first attempt to resolve the matter through good-faith negotiation within 15 days of one party notifying the other of the dispute in writing.
Arbitration
If the dispute is not resolved through negotiation, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall:
Be conducted by a sole arbitrator mutually agreed upon by the parties (or appointed per the Act if no agreement is reached)
Take place in Delhi, India
Be conducted in the English language
The arbitrator's award shall be final and binding on both parties.
Jurisdiction
For any matters not subject to arbitration, both parties submit to the exclusive jurisdiction of the competent courts in Delhi, India.
General Provisions
Entire Agreement
These Terms, together with the applicable SOW, Privacy Policy, and Refund & Cancellation Policy, constitute the entire agreement between Jabnex and the Client with respect to the subject matter herein, and supersede all prior negotiations, representations, warranties, or agreements.
Amendments
Jabnex reserves the right to update these Terms at any time by posting the revised version to our Website. For active clients, we will provide 30 days' notice of material changes via email. Continued use of our services after the notice period constitutes acceptance of the updated Terms. Existing signed SOWs remain governed by the Terms in effect at the time of signing unless both parties agree otherwise in writing.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Waiver
Jabnex's failure to enforce any right or provision of these Terms on one occasion does not constitute a waiver of that right or provision on any future occasion.
Assignment
The Client may not assign or transfer any rights or obligations under these Terms without Jabnex's prior written consent. Jabnex may assign its rights and obligations to a successor entity in the event of a merger, acquisition, or business transfer, with notice to the Client.
Notices
All formal notices under these Terms must be in writing and delivered by email to:
Jabnex: info@jabnex.com
Client: The email address on file in the applicable SOW or service agreement
Notices sent by email are deemed received on the next business day after sending.
Independent Contractors
Jabnex operates as an independent contractor. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency between Jabnex and the Client.
Contact Us
For any questions about these Terms and Conditions:
Jabnex Private Limited ENKAY Tower, Phase V, Udyog Vihar, Sector 19 Gurugram, Haryana 122016, India
Email: info@jabnex.com Phone: +91 88375 68036 Website: www.jabnex.com
These Terms and Conditions were last reviewed and updated on 1 June 2026. Jabnex Private Limited is MSME-registered and recognised under Startup India.